Frequently Asked Questions


  • When will I lose access to my account?
  • Does this mean I will not be able to continue practicing?
  • Why can I no longer access SN@P for free?
  • How do I check if my educational institute or employer is already paying for my access?
  • How will I know if my payment has been accepted?
  • How do I remove my details from SN@P?
  • If I buy a license can I get a refund?
  • Will I have to pay for tutorials?
  • Can I buy a licence to access SN@P on my mobile phone?
  • Do I have to pay extra for user/customer support?