Frequently Asked Questions


  • Can I create my own assessments as a user?
  • I forgot my SN@P password, how do I recover my password?
  • Who approves my registration request once I have registered?
  • Where is the SN@P server located?
  • Can I access my SN@P account on my mobile phone or tablet?
  • Who do I contact if I have a technical problem or would like more information regarding SN@P?
  • Has the SN@P content being created against any national standards?
  • What do the different clinical / general levels mean and what level applies to me?
  • How do I book a tutorial via SN@P Education?
  • Are there any training sessions available to become more familiar with the software?
  • Are there any restrictions to where I can access my SN@P account?
  • How do I suggest a new feature for SN@P that I think would help me and other learners?
  • Can SN@P Administrators add their own numerical questions to SN@P Assessment?