Terms and Conditions


By using the SN@P Assessment & Education resources you agree to be legally bound by these terms, which shall take effect immediately on your first use of the HEENW supported tool. If you do not agree to be legally bound by all the following terms please do not access and/or use the SN@P tool. We may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made by us.

THE INFORMATION COLLATED WITHIN THIS RESOURCE HAS BEEN MADE AVAILABLE ONLY TO THOSE GRANTED ACCESS, WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES OF ANY KIND AND IS SUBJECT TO THE FOLLOWING DISCLAIMERS

ACCURACY AND CONTINUITY

SN@P Services have taken every reasonable step possible to check for completeness and/or accuracy of the information but makes no promise and/or warranty in ensuring that the information is accurate at all times WARRANTIES

The SN@P Services team disclaims any express or implied warranty in providing registered users of any materials, information, graphics, products, or processes contained therein. The user will assume all risks of verifying all materials and/or information used and/or relied on from this online resource. SN@P Services makes no express or implied warranty nor assumes responsibility in the use of this service or its contents for its accuracy, completeness, currency, its use for any purpose, nor would that such items or the use of such items not violate or infringe the rights of others.

COPYRIGHT LIMITATIONS AND ASSUMPTION OF RISK OF USE

No one may copy or distribute the information contained therein without the express consent from the SN@P Services team. SN@P Services has taken every reasonable step to protect their own and third party Intellectual Propriety Rights, including copyright. Neither, SN@P Services or its employees shall be held liable for any damages that may arise from viewing, distributing, or copying of materials contained within this online resource.

DATA COLLECTED

Personal Information collected from the end user:
Forename; Surname; email address; Username; Password
Placement Information collected from the end user:
Qualitative and Quantitative data regarding numerical achievements

DATA USAGE

SN@P Services will use the data for the following purposes only:
Administration of SN@P user accounts
Administration of pending and completed assessments or education tutorials
Generation of trend report and analysis
Generation of regional reports regarding user experience, assessment achievements and educational progress of users registered for accounts with SN@P Assessment & Education

DATA PROTECTION STATEMENT

Your personal information will be held and used in accordance with the Data Protection Act 1998. SN@P Services will not disclose such information to any unauthorised person or body but where appropriate will use such information in carrying out its various functions and services.

PRIVACY POLICY

We do not store customer credit card details nor do we share customer details with any 3rd parties

DELIVERY POLICY

Customers are granted access to their registered SN@P Account immediately after purchase is made. Customers will have full access to their chosen SN@P Assessment and/or Education resources accessible from the www.snap-ae.com for the duration of their licence purchased.

REFUND / CANCELLATION POLICY

Requests for refunds must be made within 48 hours of a licence for one of the SN@P Assessment and/or Education packages being purchased. All refund requests must have a legitimate reason and be due to malfunction of SN@P functionality resulting in loss of access to key resources purchased. This would include but is not limited to no access to e-tutorial functionality/tutor, assessment functionality or education resources following the purchase of a licence.